Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using the services provided by o0l.net ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and o0l.net. If you do not agree to these Terms, you may not use our services.

2. Description of Services

o0l.net provides web hosting, virtual private servers (VPS), dedicated servers, domain registration, and related services (collectively, "Services"). Our Services are provided "as is" and "as available" without warranty of any kind.

2.1 Service Availability

While we strive to maintain high uptime, we do not guarantee 100% availability of our Services. Scheduled maintenance, emergency repairs, and circumstances beyond our control may result in service interruptions.

2.2 Resource Usage

All hosting plans include specific resource allocations (CPU, RAM, storage, bandwidth). Exceeding these limits may result in service suspension or additional charges.

3. Acceptable Use Policy

3.1 Prohibited Activities

You agree not to use our Services for any of the following activities:

  • Illegal activities, including but not limited to distribution of malware, phishing, or fraud
  • Harassment, threats, or abuse toward any individual or entity
  • Spamming or unsolicited bulk email distribution
  • Copyright or trademark infringement
  • Adult content involving minors
  • Terrorist activities or content promoting violence
  • Cryptocurrency mining without prior written approval
  • Network scanning, penetration testing of third-party systems
  • Proxy services or TOR exit nodes without authorization
  • File sharing or distribution of copyrighted materials

3.2 Resource Abuse

Activities that excessively consume server resources or negatively impact other customers' services are prohibited. This includes but is not limited to CPU-intensive processes, excessive bandwidth usage, or database queries that impact server performance.

3.3 Content Responsibility

You are solely responsible for all content hosted on your account. We reserve the right to remove content that violates these Terms or applicable laws.

4. Payment Terms and Billing

4.1 Payment Due Dates

All invoices are due within 7 days of the invoice date unless otherwise specified. Services may be suspended for non-payment after the due date.

4.2 Recurring Billing

Services are billed on a recurring basis according to your selected billing cycle (monthly, quarterly, semi-annually, or annually). Payments will be automatically charged to your payment method on file.

4.3 Refund Policy

New customers may request a full refund within 30 days of their initial order for hosting services. Setup fees, domain registrations, and add-on services are non-refundable. Refunds for subsequent billing periods are at our sole discretion.

4.4 Price Changes

We reserve the right to modify our pricing with 30 days' notice. Existing customers will be notified of price changes before their next billing cycle.

4.5 Taxes

You are responsible for all applicable taxes, duties, and assessments related to your use of our Services.

5. Account Security and Responsibilities

5.1 Account Security

You are responsible for maintaining the security of your account credentials. Use strong passwords and enable two-factor authentication when available. Notify us immediately of any unauthorized access to your account.

5.2 Data Backup

While we may provide backup services, you are ultimately responsible for maintaining backups of your data. We recommend regular, independent backups of all critical data.

5.3 Software Updates

You are responsible for keeping your software, applications, and content management systems updated with the latest security patches.

6. Service Level Agreement (SLA)

6.1 Uptime Guarantee

We strive to maintain 99.9% uptime for our services, calculated monthly and excluding scheduled maintenance windows.

6.2 SLA Credits

If we fail to meet our uptime commitment, you may be eligible for service credits according to our published SLA policy. Credits must be requested within 30 days of the outage.

6.3 Scheduled Maintenance

We reserve the right to perform scheduled maintenance with reasonable advance notice. Emergency maintenance may be performed without prior notice.

7. Privacy and Data Protection

7.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

7.2 Data Location

Your data may be stored and processed in the United States or other jurisdictions where we maintain facilities or partner with service providers.

7.3 Law Enforcement Cooperation

We may disclose customer information when required by law, court order, or to protect our rights and the safety of others.

8. Suspension and Termination

8.1 Suspension for Violations

We may suspend or terminate your services immediately for violations of these Terms, non-payment, or activities that threaten the security or stability of our systems.

8.2 Customer Termination

You may terminate your services at any time by providing written notice. Termination does not relieve you of payment obligations for services already provided.

8.3 Data Retention

Upon termination, we will retain your data for 30 days to allow for data retrieval. After this period, data may be permanently deleted.

9. Intellectual Property

9.1 Customer Content

You retain ownership of all content you upload to our services. You grant us a limited license to host, store, and deliver your content as necessary to provide our Services.

9.2 Our Intellectual Property

All rights, title, and interest in our Services, including software, trademarks, and proprietary technologies, remain our property or that of our licensors.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, O0L.NET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless o0l.net, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content posted or transmitted through your account

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from these Terms or our Services shall be resolved in the state or federal courts located in Hennepin County, Minnesota.

12.3 Arbitration

For disputes involving amounts less than $10,000, you agree to resolve disputes through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, wars, terrorism, riots, civil disorders, rebellions, revolutions, or other similar causes beyond our reasonable control.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and notifying customers via email. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Service Level Agreements, constitute the entire agreement between you and o0l.net regarding the use of our Services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us at:

o0l.net
Email: support@o0l.net
Address: 2221 University Ave SE, Minneapolis, MN 55414, United States

Last Updated: January 1, 2025